Frequently Asked Questions
Everything you need to know about your beauty shopping experience.
Are the products on Feel22 authentic?
Yes, we guarantee that all products sold on Feel22 are 100% authentic and sourced directly from authorized distributors or the brands themselves.
How long does shipping take?
Delivery typically takes 1 to 3 business days within major cities. For remote areas, please allow up to 5 business days for your beauty haul to arrive.
What is your return policy?
We accept returns within 14 days of delivery, provided the products are unopened, unused, and in their original packaging due to hygiene reasons.
What payment methods do you accept?
We offer several convenient payment options, including Cash on Delivery (COD), major Credit/Debit cards, and various digital wallet solutions.
Can I track my order?
Absolutely! Once your order is dispatched, you will receive a tracking number via email or SMS to monitor your package's journey in real-time.
Do you offer international shipping?
Currently, we focus on providing the best service within our local regions. Please check our shipping page for the most up-to-date list of covered territories.